Frequently Asked Questions
General Questions
Do you install the chandelier, or only sell it?
We install and sell. The same team handles access, mounting, wiring and testing, including heavy fittings, high ceilings and listed buildings.
Can you restore or rewire a chandelier I already own?
Yes. We clean, rewire, replace missing parts and electrify antique candle fittings, then hang them again if you want that done too.
What is a chandelier winch, and do I need LOLER?
A winch lowers the fitting so it can be cleaned and re-lamped without a scaffold. Commercial installs usually need a yearly LOLER inspection. We do both, including load tests.
Can I hire a chandelier?
Yes, for a wedding, a photograph or another one-off. Tell us the date and the ceiling height.
Can I visit the showroom?
The showroom is at The Bull Inn, Bentley, GU10 5JH. Please call first so someone is there.
Customers Asked
What size Chandelier should I choose?
There is no simple answer to this and it is largely a question of personal preference. As a guide you can add the width of your room in feet to the length and this will give you a starting size for the preferred diameter. For example if your room is 12 foot long and 15 foot wide then this would give a starting diameter of 27inches.. However, there are some important considerations:-
1. Check that the height of chandelier is appropriate for your ceiling height. You need a minimum of 2m (80inches) clearance from the floor to the bottom of the chandelier. You don't want to be knocking your head on it every time you walk under it! The other optical fact is that when you have the chandelier higher it will look smaller so you can add 4-8 inches on to the diameter.
2. If the chandelier is placed above a dining table it is good to have it lower. As a guide a distance between the table top and chandelier should be 80-100cm (30-39 inches). As a size guide if you are hanging a chandelier over a dining table then as a guide it would typically be of a diameter of half the table width or 2 feet narrower than the table width. Clearly you need to take into account the overall room size using the above formula but this should serve as a starting point. Positioning the chandelier in this position produces a marvellous centre piece for the room and allows you to select a chandelier of greater height.
How do I clean my Chandelier?
In general a gentle dust will keep your chandelier sparkling for a year or two. Clearly the time will be dependent on the environment but you may wish to give your chandelier a total clean to restore it to its original glory. Firstly draw a diagram of where all the parts go and then and then carefully take the crystal drops off. They then can be simply cleaned in a bowl with a mild detergent and they will soon be sparkling and showing their full crystal beauty.
Why does crystal sparkle more than glass?
This is due to the lead (PbO) content and the higher the lead content the greater the sparkle. The highest lead content is the premium grade of 30%. For more information see our section 'Crystal Explained'..
How long will my chandelier last?
A quality Chandelier will last for years and generally be handed down through family generations. For this reason the purchase of a quality Chandelier is generally considered as money well spent.